GDPR & your data rights
Last updated 5 September 2026
PixelRetriever is built hash-first precisely to keep our data footprint, and your exposure, small. Your original photos stay in your own cloud. We retain metadata, a fingerprint and small previews; scans use a temporary image copy. This page summarises how we support your rights under the EU General Data Protection Regulation. It complements our privacy policy.
1. Controller and contact
The data controller is Wouter Vellekoop (wouter.studio), Netherlands. For any data-protection request, email hello@pixelretriever.com. We aim to respond within 30 days.
2. Data minimisation by design
We store metadata, a 64-bit perceptual hash and previews up to 1024 pixels. Cloud previews are reused for 24 hours and periodically cleaned up. Direct-upload previews remain until you delete the photo or account. Uploaded originals are removed after a successful scan; pending or failed uploads become eligible for scheduled cleanup after 30 days. Scans send a temporary image copy to SerpApi/Google Lens. Connected-source tokens are stored encrypted and use read-only access. Less data held means less risk to you.
3. Your rights
- Access: get a copy of the personal data we hold about you.
- Rectification: correct inaccurate data.
- Erasure: delete your account and everything tied to it.
- Portability: receive your match data in a portable format (you can also export matches as CSV).
- Restriction & objection: limit or object to certain processing.
- Withdraw consent: e.g. unsubscribe from the newsletter at any time.
4. How to exercise them
The fastest route to erasure is Settings → Danger zone → Delete my account, which wipes your account, photos, hashes and matches. For any other request, email us and we’ll take care of it.
5. Subprocessors and transfers
We use a small set of subprocessors (listed in our privacy policy). Where data is processed outside the EU, we rely on appropriate safeguards such as the EU Standard Contractual Clauses.
6. Complaints
If you believe we’ve mishandled your data, please contact us first, we’d like the chance to fix it. You also have the right to lodge a complaint with your local supervisory authority. In the Netherlands that’s the Autoriteit Persoonsgegevens.
Questions about any of this? Email hello@pixelretriever.com and a real person (well, a real person and a Golden Retriever) will get back to you.